You drafted the will. Will the family be able to find it?
Glenvault is a private vault where your clients keep their will, LPAs, deeds, policies and a list of every account in one place, with rules about who can request access if something happens to them.
Your firm can be named as a trusted contact. When the worst happens, the family knows exactly who to call.
The planning is rarely the problem. Finding things is.
Every estate practitioner knows the pattern. The will is properly drafted. Then years pass, and when the time comes the family cannot find it. Or the life policies. Or the pension from two jobs ago. Or the login to anything.
Large sums sit unclaimed in the UK because families simply did not know an account or policy existed. Estates that should take months take years. And the firm that did the planning often finds out long after the family needed them.
One vault. Everything findable.
Your client uploads or lists what matters: the will and where the original is held, lasting powers of attorney, property deeds, insurance policies, pensions, bank and investment accounts, funeral wishes, guardianship documents.
Each document is encrypted with its own key before it is stored. We cannot read the contents of a vault, and neither can anyone else without access being granted through the succession rules the client sets.
Reminders catch expiring documents, passports and policies, so the vault stays current instead of becoming another drawer.
Named as the trusted contact
Your client can name your firm as a trusted requester in their succession plan. It means:
The family's first call is to you
When something happens, the vault tells the family who the professional contact is. You are part of the plan, not a name on a letterhead they lost.
You can formally request access
A requester can ask for the vault to be released. The request is logged, the client's chosen contacts are notified, and there is a waiting period set by the client during which they can cancel. Nothing is released silently.
Estates arrive organised
Instead of reconstructing an estate from a shoebox, you start with the will, the asset list and the documents in one place.
No commissions. No referral fees. Deliberately.
We do not pay professionals to recommend Glenvault, and we never will. There is no commercial arrangement, nothing to disclose to clients or regulators, and no conflict to manage.
If you mention Glenvault to clients, it is because you think it is useful to them. That is the whole arrangement. There is a free tier, so it costs your clients nothing to start.
A UK company, built carefully
Glenvault is a trading name of Malden Ltd, registered in England and Wales (No. 11672272), ICO registration ZC165459. Data is stored in the United Kingdom.
Documents are encrypted per document using libsodium (XSalsa20-Poly1305) before storage. Sensitive actions are logged. Our full security approach is documented in plain English at glenvault.com/security, including how to report a vulnerability to us.
Common questions
What happens if a client dies and nobody requests access?
Clients can set a check-in protocol. If repeated check-ins go unanswered over a period the client chooses, their succession plan begins, with notifications and a cancellation window at every step.
Can we see clients' documents?
No. Being a trusted requester gives you a route to request release under the client's rules. Until a release completes, the vault is not readable by you, by us, or by anyone.
What does it cost?
Your clients pay for their own vaults. There is a free tier covering their first documents, and low-cost paid plans above that, listed on our pricing page. Firms pay nothing.
Is this a will storage service?
No, and it does not replace one. Most clients record where the original will is held and keep a copy in the vault alongside everything else the executors will need.
What happens to the vault if Glenvault shuts down?
Your clients are never locked in. Every vault can be exported at any time as a standard .zip that opens on any computer, without Glenvault. If we ever had to close the service, we would give advance notice and keep that export available throughout, so nothing depends on us being here.
See it from your side of the table
Create a vault and explore it yourself, or read exactly how we protect data. No commitment, no follow-up sequence, no sales process. If it is useful to your clients, you will know quickly.